Privacy Policy

This Privacy Policy explains how NevadaEstateProperty.com collects, uses, and shares information when you use the website, submit a form, request a resource, or otherwise interact with Nevada Estate Property Solutions, or NEPS. NEPS is a marketing brand for estate related real estate services provided through Realty ONE Group Eminence.

This Policy applies to information collected through this website and related website communications. It does not replace privacy notices, disclosures, or agreements that may apply to a specific real estate transaction or another service provided outside the website.

Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the website, and information received from third parties that support website operation, marketing, analytics, communications, or real estate services.

The information collected depends on how you use the site. You may browse many pages without directly identifying yourself, while forms and resource requests require information so that we can respond or provide the requested material.

Information You Provide

Website forms may collect your name, email address, phone number, property address, and the information you choose to include in a message. A Property Options Review request may also collect information about the property situation, expected timeline, property condition, and other details you choose to provide.

Resource downloads, guides, and newsletter signups may collect an email address and related marketing consent. Professional introduction forms may include information about another person when a professional or other visitor asks NEPS to contact or assist that person.

If you provide information about another person, you are responsible for having an appropriate basis to share that information with us. Please provide only the information reasonably necessary for the request.

Sensitive Information

Please do not submit Social Security numbers, financial account numbers, passwords, medical records, complete court files, tax returns, or other highly sensitive information through general website forms unless we specifically request it through an appropriate process.

Free text fields can allow visitors to submit information that we did not request. We may use or retain information submitted in those fields as reasonably necessary to respond to the request, maintain business records, protect the website, or comply with applicable obligations.

Information Collected Automatically

When you visit the website, certain information may be collected automatically by the website and the service providers that support it. This may include your Internet Protocol address, browser type, device type, operating system, referring page, pages viewed, approximate location derived from technical information, dates and times of visits, and interactions with website features.

We use this information to operate the site, understand how visitors use it, measure the effectiveness of pages and campaigns, improve website performance, reduce spam and abuse, and evaluate whether visitors complete actions such as submitting a form or requesting information.

Analytics and Measurement

We use Google Analytics 4 to measure website usage and conversion activity. Google Analytics may collect device, browser, network, page interaction, and other usage information and may use cookies or similar technologies to provide analytics services.

Google may process information collected through its services according to its own privacy practices. Information collected through analytics may be associated with activity across websites or services where Google technologies are used, subject to Google’s settings, policies, and applicable law.

Maps and Embedded Services

Pages on this website may include Google Maps or other embedded content. When you load or interact with embedded content, the provider may receive information such as your Internet Protocol address, device information, browser information, page activity, and other technical data.

Embedded services are operated by third parties and are subject to their own privacy practices. Their collection may occur even when the information is not submitted directly through a NEPS form.

Spam and Security Services

We use Cloudflare Turnstile to help distinguish legitimate visitors from automated or abusive activity and to protect website forms from spam. Cloudflare may process technical information about a visitor’s device, browser, network, and interaction with the website as part of providing that service.

We also use hosting, security, backup, and website infrastructure providers that may process limited technical information as necessary to host, secure, maintain, or restore the website.

Customer Relationship Management

Information submitted through website forms may be sent to Lofty, the customer relationship management platform used to organize inquiries, communications, source information, and campaign information. This may include contact details, property details, messages, form source, and related follow up activity.

Lofty processes information on behalf of the business according to the services being used and its own contractual and privacy obligations. Information in the customer relationship management system may be used to respond to inquiries, coordinate real estate services, maintain records, and manage communications.

Email and Marketing

If you request a guide, subscribe to updates, or otherwise agree to receive marketing email, we may use your email address to send the requested material and related communications. Marketing email should include a way to unsubscribe from future marketing messages.

Unsubscribing from marketing email does not prevent us from sending nonmarketing messages that are reasonably necessary to respond to a request, provide requested information, administer a transaction, or address an existing business relationship.

Calls and Text Messages

If you provide a phone number and ask us to contact you, we may use that number to respond to your inquiry or communicate about requested real estate services. The way calls or text messages are sent may depend on the communication tools used by Ryan Borden and Realty ONE Group Eminence.

Providing a phone number through a general website form does not by itself authorize uses beyond the consent presented with that form and otherwise permitted by applicable law.

How We Use Information

We may use information collected through the website to respond to inquiries, prepare a Property Options Review, provide requested resources, communicate about real estate services, coordinate appointments or property related activity, maintain business records, improve the website, measure marketing effectiveness, prevent fraud or abuse, and comply with applicable legal or regulatory obligations.

We may also use information to understand which pages, resources, campaigns, or referral sources lead to inquiries. We do not use website information to provide legal, tax, accounting, appraisal, or fiduciary advice.

How We Share Information

We may share information with service providers that help operate the website and business, including customer relationship management, analytics, mapping, email, hosting, security, spam prevention, communications, and other technology providers. These providers may process information as necessary to provide their services.

When a visitor becomes involved in a real estate matter, information may also be shared as reasonably necessary with parties involved in the requested service or transaction, such as title companies, escrow providers, inspectors, photographers, contractors, attorneys, accountants, appraisers, fiduciaries, cooperating real estate professionals, buyers, sellers, or other participants, depending on the circumstances and the visitor’s instructions.

We may disclose information when reasonably necessary to comply with law, respond to lawful process, protect rights or property, investigate misuse, enforce agreements, or protect the security of the website and its users.

Information About Other People

Some visitors, including attorneys, fiduciaries, family members, or other professionals, may provide information about another person when requesting an introduction or assistance. That information should be limited to what is reasonably necessary for the request.

We may use the information to evaluate and respond to the introduction, communicate with the person when appropriate, maintain records of the request, or coordinate real estate services. The person submitting the information is responsible for determining whether they are authorized or otherwise permitted to share it.

Sale of Covered Information

We do not sell covered information as that term is used in Nevada’s online privacy law. If our practices change in a way that creates a right to submit a verified request concerning the sale of covered information, this Policy will be updated and the required request method will be provided.

Questions or privacy requests may be submitted through the form provided on this page. [CONFIRM WITH ATTORNEY: whether Nevada law requires a separate designated email address or other request address in addition to the legal page form, and if so, identify the approved privacy contact method.]

Cookies and Similar Technologies

The website and third party services used on it may use cookies, local storage, pixels, scripts, or similar technologies to operate features, remember settings, measure website activity, reduce spam, and understand the effectiveness of marketing.

Browser controls may allow you to block or delete some cookies. Blocking technologies used by the website or third parties may affect the operation of certain features or the accuracy of analytics.

Your Choices and Requests

You may choose not to submit optional information through website forms. You may also request that we review or update information you previously provided when it is appropriate and reasonably possible to do so.

Privacy related questions, requests to review or correct submitted information, and requests concerning Nevada privacy rights may be submitted through the form provided on this page. We may need to verify the request before providing, changing, or deleting information, particularly when a request concerns information connected with a real estate transaction or another person.

Some information may need to be retained for legitimate business, transaction, legal, regulatory, security, or recordkeeping purposes even after a request is received.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business and transaction records, managing communications, meeting legal or regulatory obligations, resolving disputes, and protecting the website.

Retention periods may differ depending on the type of information, how it was collected, whether a real estate relationship developed, and any applicable recordkeeping requirements.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include website security controls, spam protection, restricted access to business systems, and service providers that maintain their own security programs.

No website, internet transmission, storage system, or security measure can guarantee absolute security. Visitors should use care when deciding what information to submit online.

Children’s Privacy

This website is intended for adults seeking real estate information or services and is not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through the website.

If information submitted through the site is identified as having been provided by a child under 13 without appropriate authorization, we may take reasonable steps to remove it when appropriate.

Third Party Websites

The website may link to government agencies, review platforms, service providers, professional resources, social platforms, or other third party websites. We do not control the privacy practices of those websites.

When you leave NevadaEstateProperty.com or interact directly with a third party service, the third party’s privacy policy and terms govern its collection and use of information.

Changes to This Policy

We may update this Privacy Policy when website features, service providers, business practices, or legal requirements change. The effective or updated date displayed with this Policy identifies the version currently posted on the website.

Material changes will be reflected in the revised Policy and, when appropriate, may also be communicated through the website or another reasonable method. We encourage visitors to review the current Policy when submitting new information.

Questions and Privacy Requests

Questions about this Privacy Policy, requests concerning information submitted through the website, and other privacy related requests may be submitted through the form provided on this page.

Submitting a privacy request does not create an attorney client, fiduciary, tax advisory, financial advisory, or other professional relationship. Requests concerning a legal right or obligation should be directed to an appropriately qualified professional when legal advice is needed.